At RedSky Bikes we don’t believe in putting your bike into a Service Category. Instead, we address and work on only what is required to keep your bike running efficiently.
Stuart our Head Mechanic has been servicing bikes for more than 35 years and his wealth of knowledge and his approach to cycle repairs will ensure you and your bike receive the best possible service.
Teamwork helps keep your bike in tip top condition here at RedSky Bikes. It’s important that when your bike is booked in for a service, repair or upgrade our Head Mechanic includes you, the owner, in its assessment and in any work that is required.
We welcome all brands and styles of bikes in our state-of-the-art Park Tool workshop and can undertake anything from a full bike strip down and repair as well as small individual jobs!
Customer Journey
- You will be invited to spend a few minutes with the head mechanic when you first drop your bike off
- We would like you to point out any issues at that time and for our head mechanic to undertake an inspectin of your bike with you present. This will take only a few minutes but may highlight any issues before you leave the shop
- All jobs are pre-quoted and agreed with you before work commences
- We will always contact you via phone or email before any additional work is undertaken
- We will turn your repair around in as short a time as possible and you will be contacted by phone or email once its ready to collect
- On collection we will talk you through all the work undertaken and highlight any areas which may need further attention
- You will be provided with an itemised bill to show the work done and the bikes service history will be held on your customer records should you ever need to refer back to anything
RedSky Bikes Health Check Assessment (30 minutes) £30
An opportunity to spend some time with our Head Mechanic assessing your bike and explaining to you its technology and what is needed to keep your bike running efficiently.
This appointment will include a tea, coffee or herbal tea, biscuits, and some RedSky Bikes merchandise
To get your bike booked in or discuss a repair:
Call: 01845 444464
Email: shop@redskybikes.co.uk
Visit: 3 Campion Square, Thirsk, YO7 1GW